Design for Customer - Methodik für nachhaltige Kundenlösungen unter Zuhilfenahme eines bedürfnisorientierten Leistungskonfigurators

Burger, Alexander

Design for Customer - Methodik für nachhaltige Kundenlösungen unter Zuhilfenahme eines bedürfnisorientierten Leistungskonfigurators - KIT Scientific Publishing 2016 - 1 electronic resource (X, 291 p. p.)

Open Access

Increasing competitive pressure and the internationalization of markets represent actual challenges for global acting companies. One possibility to meet these challenges is the provision of product-service-systems. The developed methodology provides an approach for integrating the customer into the processes of product-service-system providers. In addition to the differentiation from the competition, it also enables an increase in sales and profit margin.


Creative Commons


German

KSP/1000038055 9783731501688

10.5445/KSP/1000038055 doi

Kundenintegration requirements management AnforderungsmanagementProduct service systems Hybride Werschöpfung product development solution provider customer integration Produktentwicklung Lösungsanbieter