Modellierung und Simulation von IT-Dienstleistungsprozessen (Record no. 79622)

MARC details
000 -LEADER
fixed length control field 01557naaaa2200301uu 4500
001 - CONTROL NUMBER
control field https://directory.doabooks.org/handle/20.500.12854/53734
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220220095014.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number KSP/1000018305
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783866445246
024 7# - OTHER STANDARD IDENTIFIER
Standard number or code 10.5445/KSP/1000018305
Terms of availability doi
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title German
042 ## - AUTHENTICATION CODE
Authentication code dc
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bartsch, Christian
Relationship auth
245 10 - TITLE STATEMENT
Title Modellierung und Simulation von IT-Dienstleistungsprozessen
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. KIT Scientific Publishing
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent 1 electronic resource (XVI, 351 p. p.)
506 0# - RESTRICTIONS ON ACCESS NOTE
Terms governing access Open Access
Source of term star
Standardized terminology for access restriction Unrestricted online access
520 ## - SUMMARY, ETC.
Summary, etc. Eine der Ursachen für die ungenaue Bestimmung von Service-Levels in IT-Dienstleistungsvereinbarungen liegt in der informellen Repräsentation von IT-Dienstleistungsprozessen. In der Arbeit wird eine integrierte Methode entwickelt, mit der Dienstanbieter verschiedene Qualitätsmerkmale von IT-Dienstleistungen und die zu ihrer Erbringung benötigten IT-Dienstleistungsprozesse modellieren und simulieren können.
540 ## - TERMS GOVERNING USE AND REPRODUCTION NOTE
Terms governing use and reproduction Creative Commons
Use and reproduction rights https://creativecommons.org/licenses/by-nc-nd/4.0/
Source of term cc
-- https://creativecommons.org/licenses/by-nc-nd/4.0/
546 ## - LANGUAGE NOTE
Language note German
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Modellierung
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Simulation
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term IT-Service-Management
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Qualität
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Petri-Netze
856 40 - ELECTRONIC LOCATION AND ACCESS
Host name www.oapen.org
Uniform Resource Identifier <a href="https://www.ksp.kit.edu/9783866445246">https://www.ksp.kit.edu/9783866445246</a>
Access status 0
Public note DOAB: download the publication
856 40 - ELECTRONIC LOCATION AND ACCESS
Host name www.oapen.org
Uniform Resource Identifier <a href="https://directory.doabooks.org/handle/20.500.12854/53734">https://directory.doabooks.org/handle/20.500.12854/53734</a>
Access status 0
Public note DOAB: description of the publication

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