TY - GEN AU - Vladimir Trajkovik AU - Enrica Caporali TI - ViCES - Video Conferencing Educational Services Main Project Outcomes SN - 978-88-6655-118-8 PY - 2012/// PB - Firenze University Press N1 - Open Access N2 - This e-book has been developed as result of the Video Conference Educational Service (ViCES) project under the TEMPUS action of the European Commission (144650-TEMPUS-2008-IT-JPGR. It is intended to serve as a set of guidelines for the setup and usage of videoconference tools in educational and vocational training institutions. It also offers suggestions to: companies, agencies and institutions that plan to introduce video conferencing based training experiences. The e-book covers both technical and organizational issues related to video conferencing educational services, such as: Learning Methodology Guideline, Non functional Requirements Recommendation, Organizational Structure & Business Processes Recommendation, Service Level Agreement Recommendation, Video Conferencing Service Sustainability Strategy, and Video Conferencing end Station Basic Tutorial UR - https://www.fupress.com/redir.ashx?RetUrl=5172.pdf UR - https://directory.doabooks.org/handle/20.500.12854/62043 ER -